|Our customers are our best sales people. These letters are all unsolicited.|
Please note: If there is an e-mail address of a customer below, we have received their permission to put it on our web site. Please remove the letters "nospam" if you wish to e-mail them. We have added this to prevent automated spidering programs from adding e-mail addresses to spam databases. Thanks!
The track arrived yesterday and I assembled it last night. I am very pleased with our new track. The assembly instructions were very clear and easy to follow. I was very impressed by your workmanship and the quality of the materials. We will certainly recommend you to other scouting groups. It's nice to know that something is still made with pride and quality workmanship in the United States. Please feel free to forward our appreciation to all involved in your company.
Brett Bauscher, Troop/Pack 277
I just wanted to let you know that our new Pinewood Derby was a big hit last Saturday.
I'm not sure who liked it more, the boys or the dads!
We are already talking about adding a 3rd lane for next year... so you'll be hearing from us again later this year.
Thanks a lot.
Keystone Area Council
Just wanted to let you know the track was perfect and everybody at our team
event had a great time. In fact, our team wants to set the track up at the
Thanks for all of your help and speedy turnaround.
Just letting you know that our pinewood derby went off without a hitch! The boys had a wonderful time! Thankyou so much for working with us on a rushed order. We really appreciate it.
Our race was the best ever! The track looked awesome and preformed as expected! I will send you a picture when I download the rest. Everyone had a great time and was pleased with our purchase. The quality of the track and ease of setup and teardown was great! Thanks for your help.
I just wanted to take a moment to commend you on your customer service. It seems these days that too many companies do not take the same kind of pride in their customer service relationships. I can't say enough about your superior support. Thanks again,
just letting you know that we received our track the other day.
Everything was perfect, and I assembled it with no problems.
Thanks for your help, and I, without reservation, endorse your product and service!
I purchased our Best Track last February, and we absolutely loved it! It was one of the best Derby races we have ever had!
Our Unit is growing, plus we added an Open Division, so we are thinking of adding two more lanes - from 4 to 6. We have a 42ft track, so I am requesting a price quote for two additional lanes.
I have been doing a lot of research on tracks, as our old wooden one is warping, and becoming unfair. It have looked into plexiglass, PVC (rain gutter style), and even another wooden one, and I truly feel aluminum is the way to go! After initial assembly, setting up the track is a breeze, and for our first race with the new track, we couldn't be happier. We just love how smooth the cars race over the joints, the Stop Section is so awesome (we had a box with foam in it before and sometimes cars met with disaster), and one aspect we didn't think about was the sound the cars make on the aluminum. It is loud and great - just like a race should be!
Just wanted to drop you a line to tell you about our new track.
Everyone in our pack was very impressed with the overall quality and
professional appearance of the whole unit. We especially liked the stop
section, as we relied on pillows and blankets before. Well, our pack
derby went great! We had no problems at all with the track, and
everyone really bragged on our new acquisition. We also hosted our
district derby this past weekend. One district official told us that it
was the best derby he had ever been to! We got a call from one of our
council reps on Monday, saying he had gotten the same news! You guys
even got an endorsement in a roundabout way from one of the parents
whose car was in the race- he said the track was "too fast" for some of
the cars! That's one I've never heard before! Thanks again for
everything. We hope to send some pictures soon.
Cub Scout Pack 900
Bear Creek, NC
To Steve and
all the people at Besttrack:
Sorry I never got back with you. It was a little hectic at the end of
The track worked great and the races went flawless. A lot of Happy
Little Cubs...and parents.
We ran about 100 races on Saturday. No worries!
Thanks for your help.
Lakewood, CO 80227
We held our derby last week and it was a huge success. The track made for
some of the best competition we have had. Along with the Judge timer, we
had a few races that were won by .0005 of a second. We ran 48 cars and not
one jumped the track. Previously we would have around 10-15 jump the track
on our old one.
I will definitely recommend your track to anyone that ask.
Putting together the notes from the race and I will forward them to you when they are complete, but overall the track worked out fine. There was no big discrepancies during the race due to the track and I think that there was no "Fast Lane Advantage" as there was on our old track. But one thing I must say is that your support during this shipping process is commendable I wasn't expecting the level of support which I received it rivaled the support I receive from the major firms I deal with day to day.
thanks for all your support
I recently purchased a track from you, and I just wanted to write and tell
you how pleased I am with it. Additionally, I would like for you to know
how pleased I am with the responsive service you gave me. The track was
here before it was promised, and when it arrived with some damaged parts,
they were cheerfully replaced with no hassle, and in time for the derby.
The kids had a great race, and were extremely excited about their shiny new
track. Good service and good products are hard to come by these days. You
should know that about 97 people in North Carolina are impressed with yours.
Thanks and keep up the good work. Jeff Thomas
What a success!! The Raleigh, NC Pack 391 Pinewood Derby was held on the
last weekend in January on our new 4x35 Best Track and The Judge timer. We
completed all of our racing, plus a good lunch break, and the dismantling of
the track in less than 5 hours! This was nothing less than a miracle. In
the past, with our old 3-lane wooden track and a simple 1-2-3 finish
indicator we raced all day long through endless brackets, tie breakers, and
unfair bye-selections. We spent a lot of money on the new track but we are
now certain that we will get many years of fun, fair, fast, kid-building
racing from that capital investment. Thank you for your help. Check out
the many, many smiling pictures at
I RECEIVED THE TRACK ON TUESDAY AND HAVE NOW PUT IT TOGETHER. MY 10 YEAR OLD
HELPED ME. IT WAS SO EASY TO ASSEMBLE THAT HE COULD UNDERSTAND WHAT TO DO.
THIS IS THE BEST TRACK I HAVE SEEN AND IT FIT TOGETHER WITH NO SEAMS. YOU
GUYS HAVE DID A GREAT JOB. WE WILL RACE MARCH 29. I THINK THE PACK WILL BE
AS PLEASED AS I AM. I DID ADD ONE THING. I ADDED SOME ELECTRICAL HEAT SHRINK
TO THE THREADED START POSTS SO THAT THE CARS WILL REST AGAINST A SMOOTH
SURFACE. THIS IS ALSO COSMETIC. IT WORKS WELL. YOU NAMED YOUR TRACK THE
RIGHT NAME. I AM TRYING TO SELL ANOTHER TRACK FOR YOU TO A PACK IN OUR
NEIGHBORHOOD. IF THEY ORDER SOON WOULD THEY GET IT BY THE MIDDLE OF MARCH.
THANK YOU JERRY TUTTLE PACK 427 GERMANTON, N.C
THANKYOU THANKYOU THANKYOU!!! The BestTrac was great. For the first
time in 6 years there
was no griping or complaining about the condition of the lanes or
differences in how the cars
performed lane to lane. NO CARS jumped the track. NO BOUNCES from
section to section.
WE HAD NO IRATE OR UPSET Parents!! After having used 2 Three lane wood
tracks the past ten
years, THIS IS GREAT. Here in south florida, wood tracks don't last
past their first year, no
matter how good you take care of them. Warping and problems with the
joining of the sections
create unfair race results. This has finally been eliminated with
Now comes the hard part to safely store the track. Perhaps you should
offer storage cases???
Thanks for a great product. If any other Packs want a reference on the
track, feel free to give
them my name.
Very Truly Yours,
Karl L. Johnson
Pack 82 Committee Chairman
Charter Organization Representative
Grace United Methodist Church
Cape Coral, Florida
We assembled the track Sunday night and everything went well. The kits that
we use have different wheels than the Scouts that make the inner wheel to
inner wheel dimension a little larger. We test ran some cars from previous
years and did not have a noticeable problem with weaving. The track looks
great and runs well. Thanks!
P.S. I'll let you know how the races came out the week of 2/24.
Good morning, we held our derby this past Sunday and all went very smooth. The crowd really liked the looks of our new track.
We did take some pictures and I will fwd. them to you when they are available.
The assembly was easy and the step by step instructions were a plus.
After the final assembly and break down it only takes about 10 minutes to set up. ( this is what makes it great )
Thanks again for all your help and for getting it to us in a timely manner.
Cubmaster Pack 37
De Leon, Texas
The two replacement sections of track arrived in perfect condition.
Thank you for the excellent service.
Pack 1066 is a very satisfied customer.
Cubmaster, Pack 1066
Everything but the stop track has been assembled and it all went together pretty easily.
This all would have happened with or without the track, but it would NOT have been the same. The track is the crowing point. Running the track's inaugural race at the 1st annual AJB Memorial is going to be very special. I can't begin to express my gratitude. Without your generosity, the dedication would have occurred at just another derby and it would not have given Andrew his just dues. All of the boys are getting excited and the local press is covering the story.
I will not hesitate to share with others the quality of your track and how you "worked" with us to make it happen in the time frame that we had available.
Thank you yet again for everything. If there is anything that we can do to help you, please don't hesitate to ask. We would be honored to reciprocate your kindness.
Pack 200, Den 6 Leader
We ran our Andrew J. Baker Memorial Pinewood Derby on the 22nd of February. The combination of the BestTrack Track, Fast Track Timer, and Grand Prix Software was unbeatable. With your help we were able to pull this all together in less than 3 weeks and everyone had a blast. We are very proud that we were able to honor Andrew with the Derby and your track greatly contributed to our success. First thru Eleventh place was separated by less than One second after the round which each car raced six heats and the fastest time per track varied by only 19 thousands of a second. The link below is to some pictures of our derby.The young man in the first picture is Andrew Baker's step brother and he is sitting on their Mother's lap. As you can see by the pictures, it made his family very proud also.
Thank you very much for building such a fine product. We would not hesitate to recommend your track and are already starting to work on our District wide race for next year.
Cleves Pack 200
Just wanted to take the time to tell you how happy I'm with my new track that I got from you.Went together real nice & you do a great job drilling holes @ finish line for my Micro Wizard timer.If you have anyone in question about the design and workmanship of BestTrack fill free to have them contact me @ firstname.lastname@example.org Here are a few pictures of the track.
Thanks Again Kevin Baugher
I want to say thanks for helping the Cub Scouts of Pack 101, Story City, meet their deadline. I know this message is a bit late, but I really do appreciate your helping us out.
The track was great. What impressed our parents was the consistency between the lanes. The championship races for our Pack were so close --- yet they were always consistent. BestTrack and Microwizard made this event run smooth; whereas I always dreaded running this event in years past.
Thanks again, and I also want to thank you for sending the extra springs and new finish line.